Privacy policy

Processing of personal data by Wellio

We recommend that you read our privacy policy carefully, as it contains important information about your personal data, including how it is used, the purposes for which it is used, and the rights and remedies available to you. If any of the information is missing, please do not hesitate to contact our Data Protection Officer (the “DPO“) at the following address: dpo@covivio.fr (for Wellio snc – France) and dpo@covivio.it (for Wellio Italy S.r.l. – Italia).

  • Covivio Group personal data processing policy

Wellio adheres to the Covivio Group’s Personal Data Processing Policy (hereinafter the “Covivio Privacy Policy“), which you can find on the website: GDPR Policy (covivio.eu).

  • Personal data specifically collected by Wellio

In addition to the data described in the Covivio Privacy Policy, Wellio collects additional data necessary for the performance of its business.

Description of processing/PurposeData collectedLegal basisTerm
Management of client invoices. Our CRM tool (further described in the Covivio Confidentiality Policy) also allows us to manage client invoicing.Data related to your identity and contact information, including:
– Surname(s).
– First name(s).
– Professional address.
– Professional and/or personal e-mail address.
– Professional and/or personal telephone number.

Data required for your invoicing.

Depending on your contractual relationship with Wellio, other data may be collected.

Wellio will make every effort to inform you of the exact nature of this data when it is collected and your rights in relation to such data.
Contractual.The storage periods for your data take into account the legal and regulatory requirements for the storage of accounting and financial information. For further information, please contact dpo@covivio.fr.
Event room booking. – Surname(s).
– First name(s).
– Professional address.
– Professional e-mail address.
– Professional telephone number.
– Employer.
– Invoice(s).
– Recording of telephone conversations.
– Request for specific menu.
– And/or any booking-related requests.
Contractual.In its capacity as Covivio’s personal data processor, Bird Office undertakes to delete or anonymise all personal data in performance of the contract, to make sure that any subsequent sub-processors do likewise, and to destroy or procure destruction of any existing copies:
– For recordings of telephone conversations: within twelve (12) months.

– For all other personal data: within three (3) months following the closure of the account by the user.

– Some personal data may be used as evidence in the event of a dispute. In this case, the period shall not exceed the statutory limitation period of five (5) years.
Use of our Internet services Wellio may offer you access to WiFi services.Identification and contact data provided at the time of login, including:
– Surname(s).
– First name(s).
– Postal address.
– Professional and/or personal e-mail address.
– Professional and/or personal telephone number.

Data related to the use of the WiFi service, including:
– Internet Protocol (IP) address.
– Configuration information (type of machine, browser, etc.).
– Navigation information (date, time, pages consulted, occurrence of errors, etc.).
Consent “You may withdraw your consent at any time by contacting dpo@covivio.fr“.If you tick the box “I agree to receive the Wellio newsletter“, you will become a Wellio contact: the applicable terms and conditions are set out in the Covivio Confidentiality Policy in the clause entitled: “You are a Covivio Group contact in the broad sense“.

If you do not tick the box “I agree to receive the Wellio newsletter“: your personal data will be deleted by Naitways, our data processor, within thirty (30) days after login.

In all cases, Naitways will not store your personal data related to your login for more than thirty (30) days following said login.
Booking a Wellio meeting room via this website https://wellio.com.You are being directed to the website of our data processing partner Witco: https://wellio.witco.app/auth/login. You will find all information on the processing of your data on this website. You can also consult it when you set up your client account.
  • Data collected on this website

The purpose of the following information is to present to you the precise terms and procedures for the processing of your Personal Data that is collected at the Internet site https://wellio.com & https://www.covivio.eu/fr (referred to hereinafter as the “Website”).

Covivio undertakes to ensure that the collection and processing of cookies, conducted from the Site, complies with the General Data Protection Regulation (GDPR) and the French Data Protection Act (Loi Informatique et Libertés).

Contact form

Description of processing/PurposeData collectedLegal basisTerm
The contact form allows us to contact you again (provided we have obtained your prior consent) and, if necessary, send you commercial offers and newsletters.

Following this initial contact, your data may be integrated into our CRM tool. You will be notified by e-mail and may opt out at any time by contacting dpo@covivio.fr. The applicable terms and conditions are set out in the Covivio Confidentiality Policy in the clause entitled: “You are a Covivio Group contact in the broad sense“.
This is the data you provided in the contact form :
– Surname(s).
– First name(s).
– The company in which you work.
– Your professional or personal e-mail address.
– And, if applicable, your telephone number.
Consent.The data will be stored by Covivio/Wellio for a period of time that depends on our business relationship.

You may request that your data be deleted at any time by contacting dpo@covivio.fr if there is no contractual obligation for us to store it for longer.
  • Cookies

Your refusal or consent to the deposit of unnecessary cookies is valid for 6 months. We use cookies from the GDPR Cookie Consent plugin to store user consent. These expire every 6 months, so the choice “Accept” or “Refuse” will be asked again at the same period. 

The collection of consent for the deposit of necessary cookies and cookies for analysis and performance measurements is not required.

The specificities of each category of cookies are indicated below.

1. About cookies

At the time you access our Website, cookies are installed on your computer, your mobile phone, or your tablet. We use various cookies on the aforementioned site for the purpose of measuring traffic on the Website.

2. Definition of a Cookie

A cookie is a text file installed on your computer, your cell phone, or your tablet, specifically at the time you visit an Internet site. It makes it possible to retain user data in order to facilitate browsing and enable certain features and functionalities. Cookies are managed by your Internet browser.

3. Find out more about cookies and the means for opposing them

3 types of cookie are installed on the Website:

Internal cookies required for the Website to function

These cookies enable the Website to function optimally. You can opt out of them and remove them using your browser settings. However, your user experience may be of a lower quality.

CookieDurationDescription
cookielawinfo-checkbox-necessary6 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-non-necessary6 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Non Necessary".
langThis cookie is used to store the language preferences of a user to serve up content in that stored language the next time user visit the website.
pll_language6 monthsThis cookie is set by Polylang plugin for WordPress powered websites. The cookie stores the language code of the last browsed page.
test_cookie6 monthsThis cookie is set by doubleclick.net. The purpose of the cookie is to determine if the users' browser supports cookies.
viewed_cookie_policy6 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
Analytical and performance measurement cookies

These cookies allow us to perform audience measurement and performance statistics by analyzing the volume and source of traffic to our site.

These cookies also allow us to anonymously analyze the behavior of visitors to our Site in order to measure and improve the performance of our Site and our online campaigns. The collection of your consent is not required, we use an audience analysis software configured according to the recommendations of the CNIL to benefit from the exemption of consent. 

CookieDurationDescription
_pk_cvar30 minutesAllows saving temporary informations about the visit
_pk_hsr30 minutesAllows saving temporary informations about the visit
_pk_id13 monthsSave some details about the user such as its ID
_pk_ref6 monthsThis cookies saves informations relative to visits origins to improve attribution
_pk_ses30 minutesAllows saving temporary informations about the visit
Unnecessary cookies

All cookies that are not particularly required for the operation of the website and are used specifically to collect the user’s Personal Data through analytics, advertising and other integrated content are called unnecessary cookies. It is mandatory to obtain the user’s consent before using these cookies on the Website.

CookieDurationDescription
_fbp3 monthsThis cookie is set by Facebook to deliver advertisement when they are on Facebook or a digital platform powered by Facebook advertising after visiting this website.
_gcl_au3 monthsThis cookie is created by Google Tag Manager. This is a cookie used to store information on advertising clicks: use of conversion links (action that proves the user's engagement, registration, download, comment, etc.). For more information: https://policies.google.com/privacy?hl=fr&gl=fr
bcookie2 yearsThis cookie is set by linkedIn. The purpose of the cookie is to enable LinkedIn functionalities on the page.
bscookie2 yearsThis cookie is set by LinkedIn. The purpose of this cookie is to enable LinkedIn functionality on the page. For more information : https://fr.linkedin.com/legal/cookie-policy.
fr3 monthsThe cookie is set by Facebook to show relevant advertisments to the users and measure and improve the advertisements. The cookie also tracks the behavior of the user across the web on sites that have Facebook pixel or Facebook social plugin.
GPS30 minutesThis cookie is set by Youtube and registers a unique ID for tracking users based on their geographical location
IDE2 yearsUsed by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile.
li_sugr3 monthsCookie deposited by LinkedIn and used to store information on the internet user's browser. Used to find a probability match with a user's identity outside of designated countries.
lidc1 dayThis cookie is set by LinkedIn and used for routing.
lissc1 yearCookie deposited by LinkedIn. Used to verify that there is a correct SameSite attribute for all cookies in this browser.
u3 monthsCookie deposited by LinkedIn / adsymptotic.com. Used to store the browser ID for users outside of designated countries.
UserMatchHistory4 weeksCookie deposited by LinkedIn. Used for syncing LinkedIn Ads credentials
VISITOR_INFO1_LIVE5 monthsThis cookie is set by Youtube. Used to track the information of the embedded YouTube videos on a website.
YSCThis cookies is set by Youtube and is used to track the views of embedded videos.

(2 years*) The lifetime of these cookies is 2 years but the user will have to choose every 6 months if they want to “Accept” or “Refuse” their placing.