Privacy policy
Processing of personal data by Wellio
We recommend that you read our privacy policy carefully, as it contains important information about your personal data, including how it is used, the purposes for which it is used, and the rights and remedies available to you. If any of the information is missing, please do not hesitate to contact our Data Protection Officer (the “DPO“) at the following address: dpo@covivio.fr (for Wellio snc – France) and dpo@covivio.it (for Wellio Italy S.r.l. – Italia).
- Covivio Group personal data processing policy
Wellio adheres to the Covivio Group’s Personal Data Processing Policy (hereinafter the “Covivio Privacy Policy“), which you can find on the website: GDPR Policy (covivio.eu).
- Personal data specifically collected by Wellio
In addition to the data described in the Covivio Privacy Policy, Wellio collects additional data necessary for the performance of its business.
| Description of processing/Purpose | Data collected | Legal basis | Term |
| Management of client invoices. Our CRM tool (further described in the Covivio Confidentiality Policy) also allows us to manage client invoicing. | Data related to your identity and contact information, including: – Surname(s). – First name(s). – Professional address. – Professional and/or personal e-mail address. – Professional and/or personal telephone number. Data required for your invoicing. Depending on your contractual relationship with Wellio, other data may be collected. Wellio will make every effort to inform you of the exact nature of this data when it is collected and your rights in relation to such data. | Contractual. | The storage periods for your data take into account the legal and regulatory requirements for the storage of accounting and financial information. For further information, please contact dpo@covivio.fr. |
| Event room booking. | – Surname(s). – First name(s). – Professional address. – Professional e-mail address. – Professional telephone number. – Employer. – Invoice(s). – Recording of telephone conversations. – Request for specific menu. – And/or any booking-related requests. | Contractual. | In its capacity as Covivio’s personal data processor, Bird Office undertakes to delete or anonymise all personal data in performance of the contract, to make sure that any subsequent sub-processors do likewise, and to destroy or procure destruction of any existing copies: – For recordings of telephone conversations: within twelve (12) months. – For all other personal data: within three (3) months following the closure of the account by the user. – Some personal data may be used as evidence in the event of a dispute. In this case, the period shall not exceed the statutory limitation period of five (5) years. |
| Use of our Internet services Wellio may offer you access to WiFi services. | Identification and contact data provided at the time of login, including: – Surname(s). – First name(s). – Postal address. – Professional and/or personal e-mail address. – Professional and/or personal telephone number. Data related to the use of the WiFi service, including: – Internet Protocol (IP) address. – Configuration information (type of machine, browser, etc.). – Navigation information (date, time, pages consulted, occurrence of errors, etc.). | Consent “You may withdraw your consent at any time by contacting dpo@covivio.fr“. | If you tick the box “I agree to receive the Wellio newsletter“, you will become a Wellio contact: the applicable terms and conditions are set out in the Covivio Confidentiality Policy in the clause entitled: “You are a Covivio Group contact in the broad sense“. If you do not tick the box “I agree to receive the Wellio newsletter“: your personal data will be deleted by Naitways, our data processor, within thirty (30) days after login. In all cases, Naitways will not store your personal data related to your login for more than thirty (30) days following said login. |
| Booking a Wellio meeting room via this website https://wellio.com. | You are being directed to the website of our data processing partner Witco: https://wellio.witco.app/auth/login. You will find all information on the processing of your data on this website. You can also consult it when you set up your client account. |
- Data collected on this website
The purpose of the following information is to present to you the precise terms and procedures for the processing of your Personal Data that is collected at the Internet site https://wellio.com & https://www.covivio.eu/fr (referred to hereinafter as the “Website”).
Covivio undertakes to ensure that the collection and processing of cookies, conducted from the Site, complies with the General Data Protection Regulation (GDPR) and the French Data Protection Act (Loi Informatique et Libertés).
Contact form
| Description of processing/Purpose | Data collected | Legal basis | Term |
| The contact form allows us to contact you again (provided we have obtained your prior consent) and, if necessary, send you commercial offers and newsletters. Following this initial contact, your data may be integrated into our CRM tool. You will be notified by e-mail and may opt out at any time by contacting dpo@covivio.fr. The applicable terms and conditions are set out in the Covivio Confidentiality Policy in the clause entitled: “You are a Covivio Group contact in the broad sense“. | This is the data you provided in the contact form : – Surname(s). – First name(s). – The company in which you work. – Your professional or personal e-mail address. – And, if applicable, your telephone number. | Consent. | The data will be stored by Covivio/Wellio for a period of time that depends on our business relationship. You may request that your data be deleted at any time by contacting dpo@covivio.fr if there is no contractual obligation for us to store it for longer. |
- Cookies
Your refusal or consent to the deposit of unnecessary cookies is valid for 6 months. We use cookies from the GDPR Cookie Consent plugin to store user consent. These expire every 6 months, so the choice “Accept” or “Refuse” will be asked again at the same period.
The collection of consent for the deposit of necessary cookies and cookies for analysis and performance measurements is not required.
The specificities of each category of cookies are indicated below.
1. About cookies
At the time you access our Website, cookies are installed on your computer, your mobile phone, or your tablet. We use various cookies on the aforementioned site for the purpose of measuring traffic on the Website.
2. Definition of a Cookie
A cookie is a text file installed on your computer, your cell phone, or your tablet, specifically at the time you visit an Internet site. It makes it possible to retain user data in order to facilitate browsing and enable certain features and functionalities. Cookies are managed by your Internet browser.
3. Find out more about cookies and the means for opposing them
3 types of cookie are installed on the Website:
Internal cookies required for the Website to function
These cookies enable the Website to function optimally. You can opt out of them and remove them using your browser settings. However, your user experience may be of a lower quality.
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Analytical and performance measurement cookies
These cookies allow us to perform audience measurement and performance statistics by analyzing the volume and source of traffic to our site.
These cookies also allow us to anonymously analyze the behavior of visitors to our Site in order to measure and improve the performance of our Site and our online campaigns. The collection of your consent is not required, we use an audience analysis software configured according to the recommendations of the CNIL to benefit from the exemption of consent.
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Unnecessary cookies
All cookies that are not particularly required for the operation of the website and are used specifically to collect the user’s Personal Data through analytics, advertising and other integrated content are called unnecessary cookies. It is mandatory to obtain the user’s consent before using these cookies on the Website.
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(2 years*) The lifetime of these cookies is 2 years but the user will have to choose every 6 months if they want to “Accept” or “Refuse” their placing.